FAQ & Help Center

Your personalized Apostolic Diet plan is prepared individually by our team and may take up to 5 business days to be delivered after a successful purchase.

Please check the following:

• Check your spam/junk folder.
• Verify the email address you used at checkout is correct.
• Make sure your payment was successfully completed.

If you still haven't received your plan after 5 business days, please contact us at support@apostolicdiet.com and we'll assist you promptly.

Our personalization quiz asks you a series of questions about your lifestyle, dietary preferences, health goals, body metrics, and activity level.

Based on your answers, our team creates a fully customized Apostolic Diet plan tailored to your individual needs. This ensures your plan is optimized for your personal goals and health requirements.

The quiz takes approximately 2-3 minutes to complete.

To place an order, visit apostolicdiet.com and complete the personalization quiz. After the quiz, you'll be presented with your recommended plan and pricing options.

Follow the checkout steps, enter your payment information, and your personalized plan will be prepared and delivered to the email address you provide.

Your Apostolic Diet plan includes:

• A fully personalized meal plan based on your quiz results
• Detailed recipes with nutritional information
• A shopping list for easy meal prep
• Exercise recommendations tailored to your fitness level
• Tips and guidance for maintaining healthy habits
• Access to personal coaching (depending on your plan)

Apostolic Diet is a digital service, so there is no physical shipping involved. Our plans are delivered electronically and accessible from anywhere in the world.

We serve customers globally, though our content is currently available in English. Some local ingredients mentioned in meal plans may vary by region, but we provide alternatives and substitutions.

Your personalized plan is individually prepared and may take up to 5 business days for delivery. This processing time ensures that each plan meets our quality standards and is fully customized to your needs.

You'll receive an email notification once your plan is ready to access.

Personal coaching is available as part of certain subscription plans. If your plan includes coaching, you can expect regular check-ins and personalized advice from our wellness coaches.

Coaching sessions are typically scheduled based on your plan duration:

• Monthly plan: Weekly check-ins
• 12-week plan: Bi-weekly coaching sessions

Coaching is conducted via email. You can ask questions about your plan, request modifications, or get motivational support.

Your Apostolic Diet plan can be accessed on any device with a web browser or email client, including:

• Desktop computers (Windows, Mac, Linux)
• Laptops
• Tablets (iPad, Android tablets)
• Smartphones (iPhone, Android)

Your plan is delivered as a digital document that you can view, download, and print from any device.

Our plans are designed for adults aged 18 and older. Users must be at least 18 years of age to use Apostolic Diet services.

If you are aware of anyone under 18 using our services, please contact us at support@apostolicdiet.com.

Our plans are created based on generally accepted nutritional guidelines and are designed to be safe for healthy adults. However, you should always consult your physician or doctor before starting any new diet or exercise program.

This is especially important if you:

• Have any pre-existing medical conditions
• Are taking prescription medications
• Are pregnant or nursing
• Have a history of eating disorders

Our plans are for informational purposes only and do not constitute medical advice.

Yes, our personalization quiz includes questions about dietary restrictions and food allergies. We do our best to tailor your plan accordingly.

If you have specific allergies or restrictions that weren't covered in the quiz, please contact us at support@apostolicdiet.com and we will work with you to adjust your plan.

No. Apostolic Diet does not provide medical services or medical advice. Our plans are for informational purposes only and should not be interpreted as a substitute for professional medical consultation, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any diet or exercise program.

We understand that your needs may change. If you need modifications to your plan, please reach out to our support team and we'll do our best to accommodate your request.

Minor adjustments (e.g., swapping ingredients due to allergies) can usually be made at no extra cost. Significant plan changes may require a new subscription depending on the scope of changes needed.

You can reach our customer support team at:

• Email: support@apostolicdiet.com
• Hours: Monday - Friday, 9:00 - 18:00 CET

We do our best to respond to all inquiries within 24 hours during business days.

We aim to respond to all support inquiries within 24 hours during business days (Monday - Friday). During weekends and holidays, responses may take slightly longer. We appreciate your patience.

No, Apostolic Diet is an entirely online service. We do not have a physical store or office open to the public. All our services are delivered digitally.

If you're having trouble completing your order, try the following:

• Make sure your payment details are entered correctly.
• Try a different payment method or card.
• Clear your browser cache and cookies, then try again.
• Try a different browser or device.

If the problem persists, please contact us at support@apostolicdiet.com with details about the issue, including any error messages you see.

If the personalization quiz isn't loading or responding correctly:

• Check your internet connection.
• Clear your browser cache and cookies.
• Disable any ad blockers or browser extensions that might interfere.
• Try a different browser (Chrome, Firefox, Safari, or Edge).
• Try on a different device.

If the issue continues, please email support@apostolicdiet.com with a description of the problem and which device/browser you are using.

Apostolic Diet offers personalized wellness and diet plans delivered as a subscription service. When you subscribe, you receive a fully customized plan based on your quiz answers, including personalized meal plans, recipes, shopping lists, exercise recommendations, and (depending on your plan) access to personal coaching.

Your plan is individually prepared by our team to match your personal health goals, dietary needs, and lifestyle preferences.

Yes, we may offer a 7-day trial period for new subscribers. During the trial, you can explore the service and decide if it's right for you.

If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan at the rate shown during checkout. To avoid charges, cancel at least 48 hours before the trial period ends.

Apostolic Diet offers several subscription options, including:

• 7-day trial - Try the service before committing
• Monthly plan - Billed monthly, cancel anytime
• 12-week plan - Best value, billed as a single payment

Specific pricing is displayed on the checkout screen during your purchase. Promotional or discounted prices may be offered; unless explicitly stated otherwise, promotional pricing applies only to the initial subscription period.

Prices may not include applicable local taxes (such as VAT or sales tax), which will be shown on the payment screen before checkout.

We accept the following payment methods via our secure third-party payment processors (Stripe, Braintree, PayPal, Primer, or others):

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Other local payment methods (depending on your region)

Your financial and banking data is processed by these payment providers directly. We do not have access to your full card details.

Your subscription will automatically renew at the end of each billing period unless you cancel at least 48 hours before the current period ends.

In most cases, your subscription renews for the same duration as your original purchase at the standard (non-promotional) rate. You will be charged no more than 48 hours before the end of your current paid period.

If a renewal payment fails (e.g., expired card, insufficient funds), we may retry the charge within a reasonable period. Your subscription may remain active during this time, and unpaid renewal periods may accrue. Once a valid payment method is restored, we may charge for all missed periods.

By keeping your subscription active without canceling, you remain responsible for accrued renewal charges, even if you do not actively use the service.

To update your billing information (e.g., a new credit card), please contact our support team at support@apostolicdiet.com. We'll guide you through the process of updating your payment method securely.

To cancel your subscription, simply contact our support team at support@apostolicdiet.com.

Please cancel at least 48 hours before the end of your current billing period to avoid being charged for the next period.

Canceling disables automatic renewal, but you will retain access to all subscription features for the remainder of your already-paid period.

Your subscription fee covers all the features included in your chosen plan. There are no hidden fees.

However, please note:

• Applicable local taxes (VAT, sales tax) may be added and will be shown before checkout.
• Some premium add-on services (e.g., one-time paid guides) may be available at an additional cost, clearly displayed before purchase.

After cancellation:

• Your automatic renewal is disabled.
• You keep access to all subscription features until the end of your current paid period.
• No further charges will be made after the current period expires.

For example, if you purchase a one-year subscription on January 1 and cancel on July 1, you'll have access until December 31 and won't be charged again.

If a renewal payment fails (due to an expired card, insufficient funds, or a temporary technical issue), we may retry the charge within a reasonable period.

Your subscription may remain active during this time. Once you update your payment method, outstanding charges for any missed periods may be collected.

To avoid unexpected charges, we recommend updating your payment information promptly or canceling your subscription if you no longer wish to use the service.

Subscription fees are generally non-refundable. However, for website purchases, we offer a 30-Day Money-Back Guarantee on your first subscription, subject to the following conditions:

• You contact us within 30 days of your initial purchase.
• You have completed at least 7 days of your plan within the first 30 days.
• You can demonstrate that you followed the program (e.g., with photographs).

If all conditions are met, we will process your refund. Taxes paid (VAT, sales tax) are not refundable.

For purchases made through the App Store or Google Play, please refer to Apple's or Google's refund policies.